Find your answers here!

A: Yes, our shampoo, conditioner, and hair mask are formulated to work gently and effectively for all hair types, from straight and wavy to curly and coily.

A: Our formulas are sulfate-free and enriched with nourishing ingredients like rice extract, vitamin B5, and gentle cleansers, making them generally safe for color-treated and chemically processed hair. However, we always recommend a patch test or checking with your stylist for specific concerns.

A: Our products are semi-organic, made with high-quality ingredients. Some are handmade, while others are crafted in small batches by trusted manufacturers. All products are cruelty-free.

A: Yes, all our formulations use halal ingredients only. Our brand is rooted in Islamic values, and we are committed to providing clean, halal personal care.

A: Orders are usually delivered within 5 to 7 working days across Pakistan.

A: We charge a flat Rs. 250 for delivery nationwide.

A: Yes! We offer FREE shipping on orders above Rs. 4,000.

A: Yes, COD is available on all orders.

A: We accept returns or exchanges in the following cases:

• Wrong or damaged product received
• The product is unopened and within the 14-day return window

Timeframes:

• 0–14 days: Full refund or exchange (if product is unopened and eligible)
• 15–30 days: Store credit only
• After 30 days: No returns

Shipping Costs:

• If it’s our mistake, we cover return shipping.
• If you ordered the wrong product or changed your mind, return shipping will be your responsibility.

To initiate a return, email us at orders@hayaanworld.com with your order number and photos (if applicable).

A: Yes! Get 10% off on your first order with code "WELCOME10"